{"id":1684,"date":"2025-03-28T10:00:00","date_gmt":"2025-03-28T11:00:00","guid":{"rendered":"https:\/\/web-stil.info\/?p=1684"},"modified":"2025-05-02T22:18:56","modified_gmt":"2025-05-02T22:18:56","slug":"when-business-is-slow-its-time-to-work-on-these-16-things","status":"publish","type":"post","link":"https:\/\/web-stil.info\/index.php\/2025\/03\/28\/when-business-is-slow-its-time-to-work-on-these-16-things\/","title":{"rendered":"When Business Is Slow, It's Time to Work on These 16 Things"},"content":{"rendered":"
When slow business hits, that simple \u201cHow\u2019s business?\u201d question feels like a punch to the gut. As someone who\u2019s navigated slow business from every angle \u2014 in content marketing, sales, and freelancing \u2014 I know that pit in your stomach all too well. The casual \u201cGreat!\u201d response feels a bit forced, doesn\u2019t it? Especially when you\u2019re secretly refreshing your inbox every five minutes, hoping for new leads or client responses.<\/p>\n
Here\u2019s the thing: Slowdowns happen to everyone. I\u2019ve seen it working with sales teams, watching their pipelines dry up, marketing departments struggling to generate leads, and as a freelancer dealing with quiet periods. Whether it\u2019s seasonal changes, market shifts, or bigger economic factors, the key isn\u2019t just surviving the slowdown \u2014 it\u2019s using it to come back stronger.<\/p>\n
Jehann Biggs<\/a>, president of sustainable luxury brand In2Green, puts it perfectly: \u201cSlow periods offer a natural time for introspection, allowing teams to focus on long-term growth initiatives. By approaching slowdowns as a time to optimize and innovate, businesses can use these lulls to emerge stronger.\u201d<\/p>\n In this post, I\u2019ll share what I\u2019ve learned about spotting slowdown patterns, understanding what\u2019s really causing them, and \u2014 most importantly \u2014 how to use downtime strategically to fuel long-term growth.<\/p>\n Table of Contents<\/strong><\/p>\n <\/a> <\/p>\n A slow business period is when sales, customer inquiries, or overall business activity drop below normal levels. This can be caused by seasonal trends, economic downturns, shifts in consumer behavior, or internal inefficiencies.<\/p>\n While some slowdowns are expected \u2014 like retail dips after the holiday season \u2014 others may signal deeper problems. Understanding whether your slowdown is temporary or a sign of structural issues is key to making informed business decisions.<\/p>\n Iqbal Ahmad<\/a>, founder and CEO of Britannia School of Academics, explains: \u201cWhen investigating the root cause, we need to consider a range of factors \u2014 both internal and external \u2014 to truly get a holistic view of what has changed.\u201d<\/p>\n <\/a> <\/p>\n In a world that glorifies rapid growth, scaling fast, and maximizing profits, the idea of intentionally slowing down can seem counterintuitive. But, not all business success is defined by speed. Some entrepreneurs are pushing back against the \u201chustle culture<\/a>\u201d mentality and are embracing slow business as a sustainable and intentional approach to work and life instead.<\/p>\n I\u2019ve found that when business slows down, it\u2019s easy to panic \u2014 but sometimes, those slow periods create space to step back and make more intelligent, more strategic moves. Rather than measuring success purely by revenue growth, slow business prioritizes thoughtful decision-making, work-life balance, and long-term stability over aggressive expansion. This philosophy aligns with the broader \u201cslow living\u201d movement, which encourages mindfulness, sustainability, and quality over speed.<\/p>\n Nicole Magelssen<\/a>, founder and CEO of Alpine Virtual, a virtual staffing solutions company, puts it this way: \u201cWhen you\u2019re in the thick of running a business, it\u2019s go, go, go all the time. But constant motion doesn\u2019t always mean that you are making forward progress. A slowdown forces you to pause and actually work ON your business and not just IN your business.\u201d<\/p>\n Similarly, Joy Gendusa<\/a>, CEO of PostcardMania, a direct mail marketing company serving over 96,000 customers, has seen firsthand how resisting the urge to panic during a slowdown can lead to growth. \u201cDuring the 2008 recession, we made the mistake of cutting back on marketing, and our revenue suffered,\u201d she explains. \u201cIn 2020, we did the opposite \u2014 we doubled down on marketing and saw our revenue recover almost instantly.\u201d<\/p>\n It\u2019s important to note that rapid growth isn\u2019t always sustainable. Recent data indicates that 90% of startups fail<\/a>, with a significant number due to premature scaling. This statistic underscores the potential risks of prioritizing speed over stability.<\/p>\n I\u2019ve also noticed that slow business isn\u2019t the right approach for everyone, but it can be beneficial for:<\/p>\n Embracing a slower approach doesn\u2019t mean giving up on growth \u2014 it means defining success on your own terms.<\/p>\n <\/a> <\/p>\n While embracing a slow business model can be a deliberate and strategic choice, not every slowdown is intentional \u2014 or beneficial. In some cases, a drop in activity signals deeper issues that need to be addressed. I\u2019ve learned that it\u2019s easy to brush off a slowdown as just a rough patch, but sometimes, small dips can snowball into bigger problems if you\u2019re not paying attention.<\/p>\n The key is to recognize the signs early and figure out whether it\u2019s just a temporary slump \u2014 or a red flag that something needs to change. Here are some of the biggest indicators that a slowdown might be more than just a passing phase.<\/p>\n One of the first signs that something is off is a noticeable drop in revenue. While minor fluctuations are normal, a steady drop over multiple months could mean a bigger problem. Here\u2019s what to look for:<\/p>\n A 2023 CB Insights study found that 38% of startups fail<\/a> due to running out of cash, making revenue tracking a critical early warning sign.<\/p>\n Even if revenue looks fine, profitability might tell a different story. If profits are shrinking while sales stay the same, it\u2019s time to take a closer look at expenses and margins.<\/p>\n Reilly James Renwick<\/a>, Chief Marketing Officer at Pragmatic Mortgage Lending, a leading mortgage solutions provider, advises: \u201cOne of the first things to track is sales data over multiple seasons. Changes in lead velocity and analysis of your customer segments can reveal whether pockets of customers are becoming disengaged.\u201d<\/p>\n From my experience, here\u2019s what to watch for:<\/p>\n According to Olivia Tapper<\/a>, co-founder and COO of DTC SEO Agency, a specialized ecommerce growth agency, a key metric to consider is customer acquisition cost (CAC)<\/a>. \u201cIf your CAC is rising while revenue stays flat, your business is becoming less profitable \u2014 even if sales volume hasn\u2019t dropped yet,\u201d Tapper explains.<\/p>\n You\u2019ll want to investigate the performance of your more profitable products against those less impactful ones. It\u2019s possible that business is slowing for your \u201cmoney makers\u201d but staying the same or increasing for other offerings.<\/p>\n If revenue is down, the next step is to figure out why, and that starts with your sales pipeline. Here\u2019s something I learned working with sales teams: A dry pipeline isn\u2019t always about market conditions. Sometimes, it\u2019s telling you something important about your sales process.<\/p>\n Start by checking your sales team\u2019s closing rates<\/a> against previous periods. Are your reps closing the same percentage of deals, just with fewer leads? Or has their success rate dropped? This distinction matters \u2014 a lot.<\/p>\n Andres Lares<\/a>, managing partner at Shapiro Negotiations Institute, a global sales training and consulting firm, suggests looking deeper: \u201cIf leads are taking longer to respond or failing to convert, map out decision-maker involvement \u2014 are you still speaking to the right people?\u201d<\/p>\n I\u2019ve seen this firsthand. One sales team I worked with was struggling with conversions, but when we dug into the data, we discovered they were spending too much time nurturing cold leads instead of focusing on warm ones. Their pipeline wasn\u2019t really dry \u2014 it was just clogged with the wrong prospects.<\/p>\n Before you conclude it\u2019s a slowdown, check these pipeline health indicators:<\/p>\n For businesses that rely on organic traffic, search rankings, or digital ads, declining web visits<\/a> can be a huge warning sign. I\u2019ve spent years in content marketing, and I\u2019ll tell you this: If fewer people are finding your business online, it\u2019s worth investigating why.<\/p>\n Here\u2019s the thing about website traffic: It\u2019s not just about the numbers. A 20% drop in traffic might sound bad, but if your conversion rate is steady, maybe those missing visitors weren\u2019t your target audience anyway. The key is understanding the story behind the stats.<\/p>\n Start by checking these basics:<\/p>\n For brick-and-mortar businesses, measuring foot traffic<\/a> is trickier, especially if you don\u2019t have previous benchmarks. But you can start tracking now to spot patterns going forward.<\/p>\n Pro tip: <\/strong>Don\u2019t just look at overall traffic numbers. Dig into your traffic sources. I\u2019ve seen businesses panic over a drop in social media traffic only to discover their organic search traffic was actually growing \u2014 they were just looking at the wrong metrics.<\/p>\n Sometimes, the issue isn\u2019t internal \u2014 it\u2019s the market itself. Even the best businesses feel the effects when customer demand drops across their industry. But I\u2019ve learned that not every negative trend means your business is in trouble. Here\u2019s what to watch for:<\/p>\n Pro tip: <\/strong>Use Google Trends<\/a> to spot bigger patterns in your industry. It won\u2019t tell you everything, but it can help confirm whether you\u2019re dealing with a broader market shift or just an internal hiccup.<\/p>\n Jehann Biggs of In2Green notes that external trends often drive slowdowns more than internal inefficiencies. \u201cWe track repeat customer rates, social media sentiment, and industry-wide demand signals to determine if our slow periods are seasonal or a sign of deeper market changes,\u201d she shares.<\/p>\n Yes, seeing your numbers drop is scary. But I\u2019ve learned that although slowdowns rarely fix themselves, they\u2019re almost always fixable if you spot them early enough.<\/p>\n The key is staying curious instead of panicking. Ask questions. Dig into your data. Talk to your customers. The sooner you understand what\u2019s really causing your slowdown, the sooner you can do something about it.<\/p>\n Remember that sometimes what looks like a crisis is actually an opportunity to make your business stronger. In the next section, we\u2019ll explore why some slowdowns might actually be good for your business \u2014 and how to tell the difference.<\/p>\n <\/a> <\/p>\n Not every slowdown is a crisis. Some industries naturally experience peaks and valleys, and even the most successful businesses go through slower periods. If you\u2019ve planned for seasonality or are using this time to improve your processes, then a temporary slowdown isn\u2019t necessarily bad.<\/p>\n That said, not all slow business is harmless. A downturn can be an opportunity \u2014 or it can be a warning sign. The key is knowing why<\/em> business is slow and whether you need to adjust. I’ve learned that jumping to conclusions about a slowdown can lead you down the wrong path entirely.<\/p>\n Kristin Marquet<\/a>, founder of Marquet Media and FemFounder, puts it perfectly: \u201cThe first instinct might be to panic, but the real key is to diagnose the root cause quickly and strategically. Slow periods can happen for various reasons \u2014 external (economic downturns, seasonal shifts, industry disruptions) and internal (marketing gaps, operational inefficiencies, shifting customer needs).\u201d<\/p>\n Below, I\u2019ll break down the most common reasons businesses slow down \u2014 and how to respond.<\/p>\n Some industries naturally ride the waves of seasonal demand. I see this every year in content marketing \u2014 B2B content engagement typically dips during the summer months<\/a> and holiday seasons. It\u2019s not a crisis; it\u2019s a pattern you can plan for.<\/p>\n According to Joy Gendusa from PostcardMania, \u201cSummer is always slow for us. We\u2019re B2B, and I believe this is common for B2B businesses. Our summer leads dip about 15%, and we go from averaging around 3,200 leads to 2,700 in the summer.\u201d<\/p>\n Jehann Biggs highlights how recognizing seasonal trends can help businesses adapt. \u201cOne of the first things I track is sales data over multiple seasons,\u201d she explains. \u201cIf sales typically dip at the same time each year, it\u2019s a clear indication that the slowdown is seasonal, and I can adjust my marketing strategies or inventory planning accordingly.\u201d<\/p>\n Here\u2019s how to handle seasonal patterns:<\/strong><\/p>\n Harrison Tang<\/a>, CEO and co-founder of Spokeo, a people search engine, adds valuable insight: \u201cTo pinpoint the causes of slow periods, we analyze six months\u2019 worth of data. This timeframe allows us to detect anomalies and correlations.\u201d<\/p>\n Weather patterns can dramatically impact consumer behavior and business performance. I\u2019ve seen this firsthand while working with various industries. For example:<\/p>\n In January 2025, U.S. retail sales experienced a significant decline<\/a>, partly attributed to extremely cold weather conditions. \u201cThe wildfires in Los Angeles, the second-largest metro area in the U.S., and severe winter weather in other parts of the country may have limited face-to-face shopping activity,\u201d Jay Hawkins, a senior economist at PNC Financial, told Reuters.<\/p>\n Pro tip:<\/strong> Use tools like Google Trends<\/a> to anticipate and prepare for seasonal fluctuations in your industry. I\u2019ve found it especially helpful for content planning \u2014 you can see exactly when interest in certain topics starts to rise.<\/p>\n The economy is probably the biggest factor on this list for affecting business right now. During economic downturns, consumer attitudes change. Those who lose jobs have less money to spend, and even those who retain work may change their consumer behavior as their positions seem less secure. The average buyer may make fewer luxury purchases and try to extend their dollars the best they can.<\/p>\n Olivia Tapper recommends watching these key metrics<\/a> during economic slowdowns:<\/p>\n She emphasizes, \u201cIf your LTV has decreased but AOV stays the same, it means that your customer isn\u2019t coming back to buy more. Then ask yourself if something has changed with your offering or its delivery.\u201d<\/p>\n These metrics tell a story. For example, if your CAC<\/a> is rising but conversion rates stay steady, that might signal broader market competition rather than internal issues.<\/p>\n Through my work with various sales teams, I\u2019ve watched consumer preferences shift faster than ever before. One quarter, you\u2019re on top of the world; the next, you\u2019re scrambling to understand why your tried-and-true approach isn\u2019t working anymore.<\/p>\n An interesting example is the case of fidget spinners. Its popularity skyrocketed in late 2016, eventually accounting for 17% of online toy sales<\/a>. But as competition grew and consumer interest fell, the craze quickly cooled off. While this is an extreme example, it demonstrates the boom and bust cycle of trends \u2014 and how certain industries are more vulnerable to it than others.<\/p>\n Here\u2019s what to watch for:<\/strong><\/p>\n Biggs notes an interesting trend, \u201cWe\u2019ve noticed an increasing demand for sustainability-focused products even during slower retail periods. Despite fluctuations in consumer spending, eco-conscious shoppers continue to prioritize sustainable and ethically produced goods.\u201d<\/p>\n Pro tip:<\/strong> Don\u2019t just watch what customers are buying \u2014 pay attention to how<\/em> they\u2019re buying it. I\u2019ve seen businesses lose ground not because their product was wrong but because they weren\u2019t selling it where their customers wanted to buy it.<\/p>\n Sometimes, a slowdown isn\u2019t about market conditions or customer preferences \u2014 it\u2019s about adapting to new rules. I\u2019ve seen this firsthand in content marketing when GDPR<\/a> hit. Suddenly, everyone had to rethink their email marketing strategies.<\/p>\n Major regulatory changes can force you to:<\/strong><\/p>\n Luckily, you usually get some warning with regulatory changes. The key is using that time to prepare rather than hoping the changes won\u2019t affect you.<\/p>\n One thing I\u2019ve learned is that disruption doesn\u2019t always announce itself with fanfare. Sometimes, it creeps in quietly until one day, you realize the game has completely changed.<\/p>\n Andrey Meshcheryakov<\/a> from Recombinators, a strategy consulting firm, suggests watching for these disruptive trends:<\/p>\n Think about what Uber did to the taxi industry, or how streaming services transformed entertainment. The businesses that survived weren\u2019t necessarily the biggest or strongest \u2014 they were the ones that saw the changes coming and adapted.<\/p>\n Whatever may be the cause of your business slowdown, it\u2019s important to keep your eyes open for early warning signs to catch things before it\u2019s too late. When you notice these warning signs, you can then determine the cause of the slowdown and if you need to be concerned \u2014 and possibly make adjustments.<\/p>\n According to Gerti Mema<\/a>, marketing manager at Equipment Finance Canada, businesses should watch for these red flags:<\/p>\n I\u2019ve found that the businesses that best weather slowdowns are those that recognize these patterns early and respond strategically rather than reactively. Think of these warning signs like check engine lights \u2014 they\u2019re telling you to investigate before you have a bigger problem on your hands.<\/p>\n From my experience working with various sales teams, the trick isn\u2019t just spotting these signs. It\u2019s knowing which ones matter most for your business. A drop in website traffic might be devastating for an ecommerce site but barely register for a B2B service provider with a stable client base.<\/p>\n In the next section, I\u2019ll explore specific strategies for managing slow periods effectively \u2014 because spotting the problem is only half the battle. The real win comes from knowing exactly what to do about it.<\/p>\n <\/a> <\/p>\n I\u2019ve learned through years of working with businesses that slow periods, while challenging, can be powerful opportunities for growth. Remember what feels like a crisis today might actually be your chance to build a stronger foundation for tomorrow.<\/p>\n Instead of panicking when business slows down, I recommend using this time strategically. Here are proven ways to strengthen your business during slower periods.<\/p>\n During slow business periods, it\u2019s the perfect time to optimize your CRM and fine-tune your sales process. I\u2019ve spent years working with sales teams, and I\u2019ll tell you this: Your CRM data tells stories \u2014 if you know how to listen.<\/p>\n For example, your sales reps can dive deep into their contact details:<\/p>\n As a sales manager, you can use data in your CRM to see how your team is performing. How long is the typical sales cycle for your reps? How often do they close-win deals versus close-lose?<\/p>\n To help you monitor your team\u2019s performance, you can create a dashboard<\/a> and keep track of metrics, including:<\/p>\n These analytics will enable you to make decisions for your team. You can use CRMs like HubSpot\u2019s Sales Hub<\/a> to create reports and dashboards for your team\u2019s performance.<\/p>\n Here\u2019s something that still surprises me: Only 30% of sales<\/a> professionals believe their sales and marketing teams are closely aligned<\/a>. I\u2019ve seen this disconnect firsthand \u2014 marketing generates leads that sales can\u2019t use, or sales develops messaging that doesn\u2019t match marketing campaigns.<\/p>\n This misalignment can have big consequences, like lost revenue, wasted budgets, and gaps in the buyer\u2019s journey<\/a>. But there are plenty of benefits of alignment, such as:<\/p>\n Think about it this way: Your marketing team needs to know what questions prospects are actually asking during sales calls. And your sales team needs to know what content is available to support their conversations.<\/p>\n Pro tip:<\/strong> Set up regular meetings between sales and marketing<\/a>. I\u2019ve seen teams transform their results just by having weekly check-ins where both sides share what they\u2019re hearing from customers.<\/p>\n I\u2019ve worked with plenty of sales teams that see their biggest wins by focusing on existing customers. And it makes sense \u2014 according to HubSpot\u2019s 2024 State of Sales Report<\/a>, existing customers make up 72% of company revenue on average, while new customers account for just 28%.<\/p>\n With that much revenue coming from retention, it\u2019s no wonder 26% of sales professionals prioritized existing customers over acquiring new ones this year.<\/p>\n But it\u2019s not just about keeping customers happy \u2014 it\u2019s about creating opportunities to grow those relationships. Almost 92% of sales professionals try to upsell<\/a>, and nearly half of companies report up to 21%<\/a> of their revenue comes from upselling. Cross-selling follows a similar pattern, with 87% of reps using this strategy and companies seeing up to 21% of revenue from cross-selling.<\/p>\n As Andres Lares from Shapiro Negotiations Institute points out, improving engagement strategies with existing clients can fuel even greater success.<\/p>\n \u201cWhen one of our financial services clients experienced a significant slowdown, we helped them use this time to develop a more sophisticated stakeholder mapping and engagement process,\u201d explains Lares. \u201cThis improved their current pipeline and substantially increased revenue per client, with much more cross-selling success.\u201d<\/p>\n Here\u2019s what I\u2019ve learned about successful upselling:<\/strong><\/p>\n The takeaway: <\/strong>It\u2019s easier to grow accounts when you maintain strong relationships beyond the initial sale. Whether through upselling, cross-selling, or simply staying top-of-mind, investing in existing customers isn\u2019t just good practice \u2014 it\u2019s a smart, revenue-driving strategy.<\/p>\n If your reps continue to miss targets, it\u2019s time to take a fresh look at your training and coaching initiatives. Here\u2019s something that might surprise you: Approximately 70% of salespeople<\/a> lack formal training, and 84% of sales training content is forgotten within three months.<\/p>\n I\u2019ve worked with teams that assumed training was a one-and-done process, only to realize later that gaps in knowledge were holding them back. A little extra coaching can go a long way \u2014 not just in improving numbers but in building confidence and momentum.<\/p>\n As a sales manager, consider the following questions:<\/strong><\/p>\n If training has been an afterthought, it might be time to take a closer look at where your team could use more support.<\/p>\n To sell successfully, your sales team needs a refined system to track prospects and monitor deals. But when was the last time you took a step back to assess whether those systems are actually working?<\/p>\n During slower periods, it\u2019s the perfect time to audit your sales process<\/a> and spot inefficiencies. As Cambria Davies<\/a>, a former HubSpot product manager, puts it<\/a>, \u201cConsider what is and isn\u2019t working for your reps and prospects to tailor your new process to better fit their needs, so more deals are closed and more customers are delighted.\u201d<\/p>\n I\u2019ve worked with teams that assumed their process was solid \u2014 until they looked at the data. Deals that should have closed were stuck in limbo, and reps were spending too much time on manual follow-ups instead of meaningful conversations.<\/p>\n Reilly James Renwick from Pragmatic Mortgage Lending tackled this issue by systemizing their sales process and automating follow-up sequences within their CRM, which increased conversion rates by 18.3% in a single quarter.<\/p>\n If you\u2019re unsure where to start, observe your reps in action. Ask yourself:<\/p>\n A clear view of your sales system makes it easier to identify what\u2019s working and what isn\u2019t. Small refinements \u2014 whether it\u2019s adjusting follow-up cadences, improving CRM usage, or streamlining approvals \u2014 can make a huge impact on your team\u2019s efficiency and results.<\/p>\n Sales enablement<\/a> helps reps sell more effectively by providing the right tools, training, and content at every stage of the sales cycle. A well-structured enablement strategy ensures new hires ramp up faster, experienced reps have resources at their fingertips, and teams consistently hit their targets.<\/p>\n And it\u2019s only becoming more essential \u2014 59% of B2B sales pros<\/a> in the U.S. now use sales enablement content, a 48% jump from last year. Even more telling? Salespeople who leverage enablement content are 58% more likely to outperform those who don\u2019t.<\/p>\n Source<\/em><\/a><\/p>\n<\/a><\/p>\n
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What is slow business?<\/strong><\/h2>\n
Could a slow business ever be good?<\/strong><\/h2>\n
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Symptoms of a Slow Business<\/strong><\/h2>\n
Reduced Revenue<\/strong><\/h3>\n
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Reduced Profitability<\/strong><\/h3>\n
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Dry Sales Pipeline<\/strong><\/h3>\n
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<\/p>\n
Reduced Website Traffic<\/strong><\/h3>\n
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Business Trends Are Negative<\/strong><\/h3>\n
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Final Thoughts on Diagnosing a Slow Business<\/strong><\/h3>\n
Why Is Business Slow Right Now?<\/strong><\/h2>\n
Holidays and Seasonal Patterns<\/strong><\/h3>\n
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Weather and External Events<\/strong><\/h3>\n
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Economic Factors<\/strong><\/h3>\n
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Consumer Trends and Market Shift<\/strong><\/h3>\n
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Legislative & Regulatory Changes<\/strong><\/h3>\n
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Market Disruption and Competition<\/strong><\/h3>\n
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Early Warning Signs<\/strong><\/h3>\n
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1. Analyze your CRM.<\/strong><\/h3>\n
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2. Align your marketing and sales.<\/strong><\/h3>\n
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<\/p>\n
3. Focus on upselling and\/or cross-selling.<\/strong><\/h3>\n
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4. Revisit your sales training.<\/strong><\/h3>\n
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5. Refine systems and processes.<\/strong><\/h3>\n
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<\/p>\n
6. Create a sales enablement strategy.<\/strong><\/h3>\n
Why Sales Enablement Matters<\/strong><\/h4>\n
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<\/p>\n
Your <\/strong>Sales Enablement Strategy<\/strong> Should Include:<\/strong><\/h4>\n
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How to Improve Sales Enablement<\/strong><\/h4>\n
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