{"id":686,"date":"2025-04-18T11:00:00","date_gmt":"2025-04-18T11:00:00","guid":{"rendered":"https:\/\/web-stil.info\/?p=686"},"modified":"2025-05-02T22:02:47","modified_gmt":"2025-05-02T22:02:47","slug":"customer-experience-marketing-why-cx-matters-more-than-any-other-marketing-kpi-right-now","status":"publish","type":"post","link":"https:\/\/web-stil.info\/index.php\/2025\/04\/18\/customer-experience-marketing-why-cx-matters-more-than-any-other-marketing-kpi-right-now\/","title":{"rendered":"Customer Experience & Marketing: Why CX Matters More Than Any Other Marketing KPI Right Now"},"content":{"rendered":"

I\u2019m fortunate to work on exciting marketing campaigns for fantastic Nickelodeon and Paramount+ titles. But I never forget that customer experience and marketing go hand-in-hand \u2014 everything I plan and execute is to fulfill customer wants and needs.<\/p>\n<\/p>\n

After all, Fluent Support<\/a> stated that 89% of companies will compete primarily on customer experience by 2025. Brands can\u2019t just focus on creating an amazing product and marketing it well. They also need to close the loop with positive CX.<\/p>\n

\"Download<\/a><\/p>\n

Marketing plays a critical role in defining, communicating, and managing the customer experience<\/a>. In this post, I\u2019ll walk through how customer experience and marketing intersect, who owns customer experience, and the marketing best practices for supporting an organization’s CX.<\/p>\n

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